Privacy Policy
Last Updated: April 10, 2026
Your Privacy Matters
At PracticeLink CV, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Personal Information
- Name, email address, and contact information
- Professional credentials (education, licenses, certifications)
- Employment history and work experience
- National Provider Identifier (NPI) and other professional identifiers
Usage Information
- Account activity and feature usage
- CV creation and sharing activity
- Device information and IP addresses
- Browser type and operating system
How We Use Your Information
We use your information to:
- Provide and maintain our credentialing services
- Create, store, and share your professional CVs
- Verify credentials through trusted partners
- Send important account and service notifications
- Improve our platform and develop new features
- Prevent fraud and maintain security
- Comply with legal obligations
Information Sharing
We do not sell your personal information.
We may share your information only in these circumstances:
- With Your Consent: When you explicitly share your CV with institutions or recruiters
- Service Providers: With trusted partners who help operate our platform (e.g., hosting, email delivery)
- Credential Verification: With verification services to confirm your credentials
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement the following security measures in our product:
- Authenticated access through Auth0 with PKCE and JWT verification for signed-in sessions
- Protected routes enforced by middleware that requires a valid Auth0 session and Supabase token before accessing user data
- Session cookies are httpOnly and sameSite=lax, with secure cookies when served over HTTPS
- Supabase data access uses bearer tokens and schema-scoped headers; sessions are not persisted client-side
Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your account and data
- Export: Download your data in a portable format
- Object: Opt out of certain data processing activities
- Revoke Consent: Withdraw consent for data sharing
To exercise these rights, please contact us at helpdesk@practicelink.com
Communication Preferences
You can control the emails you receive:
- Account notifications: Essential messages about your account (cannot be disabled)
- Product updates: News about new features and improvements (optional)
- Marketing emails: Promotional content and tips (optional)
Manage your preferences in your account settings or click the unsubscribe link in any email.
Data Retention
We retain your information as long as your account is active or as needed to provide services. When you delete your account, we permanently remove your personal information within 30 days, except where we must retain data for legal or regulatory compliance.
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in and remember your preferences
- Understand how you use our platform
- Improve performance and user experience
- Provide security features
You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
Children's Privacy
PracticeLink CV is designed for healthcare professionals and is not intended for use by individuals under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
PracticeLink CV Privacy Team
Email: helpdesk@practicelink.com
Mail: PracticeLink CV, Privacy Department, 415 2nd Ave, Hinton, WV
25951